Returns & Exchanges
Start a return or exchange through our online portal. The portal shows the options, eligibility, instructions, and any applicable fees available for your order.
A SIMPLE 3-STEP PROCESS
1. Find Your Order
Open the Returns & Exchanges Portal and enter the order details it requests.
2. Review Your Options
The portal will show the return or exchange options currently available for your order, along with any requirements or applicable fees.
3. Follow the Instructions
Complete the steps shown for your order and keep any tracking or confirmation details provided by the portal.
Ready to get started?
Use the portal to see the current options available for your order before completing a return or exchange request.
Returns & Exchanges FAQ
Begin through our Returns & Exchanges Portal. The portal will guide you through the options available for your order.
Available options can vary by order, item, and inventory. The portal shows the options currently available for the order you enter.
Any applicable fees are shown in the portal as part of the return or exchange process before you complete your request.
Keep any confirmation, label, tracking, or reference information provided by the portal until your request is complete.
Email support@ascendinglifters.com or use our Contact page. Include your order number plus a short description of the issue so we can review it.
Need help with a return?
Email support@ascendinglifters.com and include your order number.