FAQs
Orders & Shipping
- 🚚 Standard Shipping (Free on all orders): 5-7 business days.
- ⚡ Express Shipping (Optional Upgrade): 2-3 business days.
- Tracking provided for all orders.
Note: Shipping times may vary during high-demand periods.
- Currently, we only ship within the United States. Stay tuned as we expand globally in the future!
- You can track your order here or through the Track Order section in your account.
- A tracking link will also be sent via email once your order ships.
- Orders can only be modified or canceled within 12 hours of purchase. After this window, orders are processed immediately for faster delivery.
If you need help, please contact us at support@ascendinglifters.com or through live chat.
- First, check the tracking link for updates.
- If there are no updates for more than 5 days, contact our support team, and we’ll assist you in locating the package or arranging a replacement.
RETURNS & EXCHANGES
- We offer free returns and exchanges within 30 days of delivery.
- Items must be unworn, unwashed, and in original condition.
- Start a return here.
- Refunds are processed within 5-7 business days after receiving the returned item.
- Funds will be returned to the original payment method.
- Yes! Exchanges are free for different sizes within 30 days.
- Use our Returns & Exchanges Portal to get started.
- Yes, the following items are final sale and cannot be returned:
Products & Sizing
- Each product page includes a detailed size guide as well as the type of fit the product is.
- There is also an AI size guide assistant tool that can help you determine.
- Machine wash cold, tumble dry low. Avoid bleach and DO NOT IRON over logos
- We frequently restock popular items. Sign up for restock notifications on the product page or follow us on Instagram for drop updates.
- Only LIMITED EDITION clothes will not be restocked.
LOYALTY PROGRAM & DISCOUNTS
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